We deliver major improvements within Workforce Management and Telecom Expense Management


Teleopti now offers you one of the most powerful forecasting tools on the market – free of charge. With Teleopti CCC Forecasts you can forecast future contact volumes and staffing requirements both in the short and long run. Teleopti CCC Forecasts is suitable for all types of contact centre operations. No matter size, complexity and industry, Teleopti CCC Forecasts can be adapted to the needs of your business.

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Free Operational Assessment

Teleopti offers every 100th customer that downloads Teleopti CCC Forecasts a free Operational Assessment. The Teleopti Operational Assessment is a quick yet powerful study of the current situation in your contact centre. It identifies problem areas and their causes, and suggests proven improvement methods based on our experience. Sign up for a free download of Teleopti CCC Forecasts today!

Freemium = Free + Premium 

Teleopti is proud to be the first manufacturer of high-end workforce management software to apply the freemium business model. Our excellent forecasting module, Teleopti CCC Forecasts, is offered to you free of charge, no financial commitments at all.  You then have the option to upgrade to Teleopti’s award winning premium workforce management solution, Teleopti CCC.